Last updated: December 8, 2025
This Privacy Policy explains how Fredericton Christian Academy (“FCA”, “we”, “us”, “our”) collects, uses, discloses and protects personal information obtained through https://latam.fcaeglobal.com (the “LATAM Website”).
The LATAM Website is an informational site aimed at students, parents, families and educational agents in Latin America who are interested in FCA’s programs in Canada.
FCA is committed to protecting personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
By using the LATAM Website and by submitting personal information through it, you agree to the practices described in this Privacy Policy.
The LATAM Website is operated on behalf of:
Fredericton Christian Academy (FCA)
778 MacLaren Avenue
Fredericton, New Brunswick
Canada E3A 3L7
FCA is a private K–12 school based in Fredericton, New Brunswick, Canada.
For Latin America, FCA is supported by a regional team referred to in this Policy as FCA LATAM Operations. LATAM Operations provide marketing, communication and pre-admissions support only. They do not independently determine the purposes of processing and do not act as a separate data controller.
Website address: https://latam.fcaeglobal.com
Primary LATAM contact for privacy and website enquiries:
Contáctenos:
+55 (19) 99964-9625
Email:
[email protected]
This Privacy Policy explains how personal information is handled when you:
browse the LATAM Website
submit a contact or enquiry form
request information about FCA programs
communicate with FCA via contact details published on the LATAM Website
This Policy applies only to the LATAM Website and related LATAM Operations.
Once you or your child begin a formal application or enrolment process with FCA, the handling of personal information is governed primarily by:
the FCA Family Handbook
the FCA International Student Handbook
the Letter of Acceptance (LOA) and enrolment/financial agreements
any other official FCA policies provided to you
If there is any inconsistency between this Privacy Policy and those documents, the official FCA documents take precedence for enrolled or admitted students.
At the time of this update, the LATAM Website:
does not offer public user accounts or user logins
does not allow public comments on posts or pages
does not provide public file or media uploads by visitors
The main interactive elements are:
contact and enquiry forms
buttons, links and calls-to-action to request information or connect with FCA LATAM
links to external platforms (for example social media or messaging apps)
If new interactive features are added in the future, this Privacy Policy will be updated where needed.
We collect personal information from you in the following ways.
When you fill in a form or contact us using details provided on the LATAM Website, we may collect:
name and surname
email address
phone or messaging number (for example WhatsApp)
country, city or region
preferred language of communication
student profile details (for example approximate age or age range, current grade, current school, academic interests, program of interest)
parent or guardian details when the enquiry is on behalf of a minor
agency or partner school details (institution name, role, work email, work phone)
the content of your message and any additional information you choose to provide
You may also choose to contact FCA LATAM directly using phone or email displayed on the site. In that case, we will process the information you provide in those channels in line with this Policy.
When you visit the LATAM Website, we may automatically collect limited technical information, such as:
IP address and general location based on IP (for example country or region)
browser type, language and device type
the pages you visit, the date and time of visits and how long you stayed
how you arrived at the site (for example from a search engine or another website)
This information helps us:
understand how the site is used
improve content and navigation
maintain security and performance
We collect and use personal information from the LATAM Website for the following purposes:
to respond to your enquiries about FCA programs, student life and admissions
to provide information you request (for example brochures, program details, meeting links or follow-up messages)
to connect you with the appropriate FCA department or staff member in Canada or in LATAM Operations
to help FCA understand interest in its programs in different countries and regions
to support the pre-admissions process at a general informational level
to maintain records of communications with prospective students, families and agencies
to protect the security and integrity of the LATAM Website (for example, through basic anti-spam and security measures)
to monitor and improve the performance and usability of the LATAM Website
to comply with legal, regulatory and reporting obligations and to protect FCA’s legal rights
We do not use personal information collected through the LATAM Website for purposes that are materially different from these without your consent, unless required or permitted by law.
Under PIPEDA, FCA collects, uses and discloses personal information mainly on the basis of your knowledge and consent.
By:
using the LATAM Website, and
submitting personal information through a form or by contacting FCA LATAM using the contact details provided,
you acknowledge and consent to:
the collection, use and disclosure of your personal information for the purposes described in this Privacy Policy
In some situations, FCA may also rely on other lawful grounds permitted by PIPEDA, for example:
where use or disclosure is required or permitted by law
where it is necessary to respond to an emergency that threatens the life, health or security of an individual
where it is needed in connection with an investigation or to prevent fraud or abuse, as allowed by law
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw your consent, FCA’s ability to respond to your enquiries or provide information may be limited.
The LATAM Website may use cookies and similar technologies to:
remember basic preferences (for example language or cookie consent choices)
help protect the site from malicious use or abuse
collect aggregated statistics about how the site is used (for example page visits and traffic patterns)
We do not use cookies to create detailed profiles of individual visitors for marketing or behavioural advertising through the LATAM Website itself.
You can configure your browser to refuse cookies or to alert you when cookies are being used. However, some parts of the site may not function properly if cookies are disabled.
The LATAM Website may include:
embedded content such as videos, maps or posts from external platforms (for example YouTube or social media)
links to other websites not operated by FCA
Embedded content from other websites behaves in the same way as if you had visited the external website directly. Those websites may:
collect data about you
use cookies
track your interaction with the embedded content
FCA does not control and is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites for more information.
We share personal information collected via the LATAM Website only when necessary and only as described below.
Personal information may be shared internally with:
FCA departments in Canada, such as admissions, homestay, international office and administration
FCA LATAM Operations staff, who support communications, marketing and pre-admissions in Latin America
All such personnel act under FCA’s instructions and are subject to confidentiality and privacy obligations.
We may share personal information with third-party service providers who help us operate the LATAM Website and manage communications, such as:
website hosting providers
email or customer relationship management (CRM) systems
basic security and anti-spam tools
analytics or performance monitoring services
These service providers are given only the information they need to perform their services and are required to protect personal information and handle it only as instructed by FCA.
If you are working with an educational agency or partner school that collaborates with FCA, and if it is appropriate for your case, FCA may share limited information with that agency or partner (for example your name, program of interest and general status of communication) to support the advising and pre-admissions process.
Agencies and partner schools are responsible for complying with privacy laws in their own jurisdictions.
FCA may disclose personal information where required or permitted by law, including:
to comply with legal obligations, court orders or regulatory requests
to protect the rights, property or safety of FCA, its students, staff or the public
to detect, prevent or address fraud, abuse or security issues
FCA does not sell personal information collected through the LATAM Website.
Personal information collected via the LATAM Website is stored and processed primarily in Canada. It may also be accessed or processed in other countries where FCA or its service providers operate.
These countries may have data protection laws that are different from those in your country of residence. When information is transferred outside your jurisdiction, FCA takes reasonable steps to ensure that it receives a comparable level of protection, for example through contractual requirements and technical safeguards.
By using the LATAM Website and providing personal information, you understand and consent to the transfer of your information to Canada and, where relevant, to other jurisdictions as described in this Policy.
We retain personal information only for as long as necessary to:
fulfill the purposes for which it was collected
comply with legal, regulatory and reporting obligations
preserve records that may be needed in case of questions, disputes or audits
In practice, this means that:
enquiry and contact form records may be kept for a period that allows FCA to manage pre-admissions follow-up and demonstrate how we handled enquiries
communications with agencies and partners may be retained to document our relationship with those organisations
technical logs may be stored for a limited period to support security, troubleshooting and analytics
When personal information is no longer required, FCA will securely delete, anonymize or archive it, in accordance with its retention policies and PIPEDA requirements.
FCA takes reasonable steps to ensure that personal information is accurate, complete and up to date for the purposes for which it is used.
We rely on you, your family or your agency to:
provide accurate and complete information when you contact us
inform us about any changes to your contact details or other relevant information
FCA uses appropriate physical, administrative and technical safeguards to protect personal information against loss or theft and against unauthorized access, disclosure, copying, use or modification. These safeguards may include:
restricted physical access to facilities
role-based access to systems and information
secure servers and networks
encryption for data in transit where appropriate
policies and training for staff on privacy and information security
No method of transmission or storage is fully secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
Subject to certain exceptions under PIPEDA and other applicable laws, you have the right to:
request confirmation that FCA holds personal information about you
request access to your personal information
request correction of personal information that you believe is inaccurate or incomplete
Depending on your country of residence, you may also have additional rights, such as:
requesting deletion of your personal information
requesting restriction of processing
objecting to certain types of processing
requesting data portability
These rights are not absolute and may be subject to legal and contractual limitations and to FCA’s legitimate needs and obligations.
To exercise your rights, please contact FCA using the contact information below. We may need to verify your identity before responding to your request.
If you have questions, concerns or complaints about this Privacy Policy or about how FCA handles personal information related to the LATAM Website, please contact:
FCA LATAM – Privacy and Website Enquiries
Contáctenos:
+55 (19) 99964-9625
Email:
[email protected]
We will review your concern and make reasonable efforts to respond within a reasonable period of time.
FCA may update this Privacy Policy from time to time to reflect changes in:
legal or regulatory requirements
FCA’s data practices
the features and functionality of the LATAM Website
When we update this Policy, we will change the “Last updated” date at the top of this page. In some cases, we may also provide additional notice, for example by posting a prominent notice on the LATAM Website.
Your continued use of the LATAM Website after changes have been posted means that you accept the updated Privacy Policy.